Erie Insurance is a regionally-focused provider offering auto and home coverage through independent agents in 12 states and Washington, D.C. Known for exceptional customer care and competitively priced protection.
Pros
High customer satisfaction and low complaint rates
Premiums often 30–40% below national averages
Personalized service through agents and 24/7 claims support
Strong financial backing (A+ rated) and J.D. Power recognition
Cons
Only available in limited regions—13 states + D.C.
Minimal online self-service; most tasks require agent interaction
Limited discount options compared to national insurers